Good afternoon everyone. I truly hope that everyone had a safe and enjoyable Halloween over the weekend. Today I'd like to talk a little bit about resident retention and some ideas that could be implemented to help the success of this vital part of our industry.
Currently, even in our economy, volunteering is up all the way across the board in regards to age groups. People are wanting to give back and are wanting to help others. How about organizing a bi-monthly volunteer activity for those residents that want to participate? This sets you apart from other communities as a place that cares, not only about its residents, but also about the community and environment that surrounds it.
Setting up a "committee" of sorts that your interested residents could join would help. Efforts for community involvement don't need to entirely rest upon your staff. Ask for resident involvement. People want something to do and want to feel like they belong somewhere.
Lets try to think of ideas and ways that can make our residents not see us only as an apartment community but see us as neighborhoods and as home. Because if they feel they belong, if they feel like they're home, then they will continue to stay. And who wouldn't want a community full of residents that want to be involved? Who wouldn't want a community full of residents who have fallen in love with their home?
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